1. Overview
By purchasing from NovexPlay you agree to these terms. NovexPlay sells gift cards sourced directly from authorized vendors. We are not affiliated with Valve Corporation, Steam, Google, Apple, or any platform whose gift cards we resell.
2. Orders and Payment
- Prices are displayed in your selected currency as an estimate. All charges are processed in EUR by Stripe. Your card issuer or bank handles any local-currency conversion.
- A non-refundable service fee is included in the displayed price.
- Orders are subject to review before a code is released.
- We reserve the right to cancel any order that fails our review criteria, with a full refund.
3. Delivery
- Codes are delivered by email only. No codes are shown on the website.
- You are responsible for providing a correct and accessible email address.
- NovexPlay is not liable for codes delivered to an incorrectly entered email address.
4. Refund Policy
- All sales are final once a code has been delivered.
- No refunds or replacements are issued for codes that have been redeemed.
- If you have not received your code, use the Order Status page to request a resend.
- Chargebacks filed after code delivery may result in account blacklisting and pursuit of legal remedies available under applicable law.
5. Acceptable Use
You must not use NovexPlay to:
- Purchase codes for resale or commercial distribution
- Engage in fraudulent transactions or chargebacks
- Automate or bot purchases
Violation of these rules may result in your orders being cancelled, funds withheld pending investigation, and referral to relevant authorities.
6. Region Lock
Gift card codes are region-locked. You are responsible for selecting the correct region for your account. NovexPlay is not responsible for codes purchased for the wrong region.
7. Limitation of Liability
NovexPlay's liability is limited to the value of the order in question. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.
8. Changes to Terms
We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
9. Contact
Questions about these terms? Contact us via our support page.
